Length and terms:
Long term - W2 or C2C
Position created on 06/20/2022 10:07 pm
*** Very long term project; initial PO for 1 year and usually the project goes for 3-5 years with this customer *** Remote
Dialog flow Conversational AI Developer - Prefer 2- 3 years of experience
- Convert Conversational flow functional design to Dialog flow conversation flow.
- Participate in Conversational flow design session, provide feedback to design team on any technical limitations and suggest work around.
- Work with InContact IVR Orchestration development team on Technical design and define what events, intents , parameters are expected on dialog flow.
- Participate in Release management and would be responsible for promoting changes to production.
- Work with Business team on continuous improvements item like updating verbiage, fallout analysis , making recommendations
- Clear communication, documentation, note-taking skills.
- Good understanding of Google Cloud (GCP) platform.
- Experience with developing conversation flows through configuring Intents, Entities, Events, Context ,Response Text/ SSML response , fallbacks on Dialogflow ES
- Good understanding of slot filling
- Compile training phrases with the help of Design and Business team to Train Intents and define entity synonyms.
- Define appropriate ML thresholds based on training
- Good understanding of how to resolve ambiguity when two or more intents have similar training phrases
- Understanding the Dialog-flow environments , promote Dialog-flow artifacts from lower environments to production.
- Python programming language.
- 2+ years of experience with all the integration patterns, authentication and authorization for Google DialogFlow
- Proficient in SQL and Stored Procedures such as in RDS Oracle DB.
- BI reports 2 years
- 2+ years experience & expertise in frontend development using HTML5, CSS3 and responsive web application development•
- 1+ years experience in Rest API integrations
- 2+ years of experience and SME of Google DialogFlow platform
- Experience with Jira, Git/SVN, Jenkins, DevOps, CI/CD
- BigQuery experience.
- Analytics, data visualization experience.
- Call center, telephony, CRM experience.
- Test driven development, automated testing experience.
- Proficient in one or more object oriented programming languanges (Java, Kotlyn, Python, C#, Golang, Dart, C/C++, Objective-C). Experience using Linux/Unix systems
Contact the recruiter working on this position:
The recruiter working on this position is Gowtham Reddy(Shaji Team)
His/her contact number is +(1) (205) 5983015
His/her contact email is firstname.lastname@example.org
Our recruiters will be more than happy to help you to get this contract.