Job summary:
Title:
BA/Production Support
Location:
Harrisburg, PA, United States
Length and terms:
Long term - W2 or C2C
Position created on 04/09/2021 03:00 pm
Job description:
*** Very long term project; initial PO till 6/30/2021 but expected to go for 3+ years ***Webcam interview; initial remote due to covid then onsite *** 37.5 hours per week
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The position will function as a Business Analyst and Production Support Specialist on an existing development team and is responsible for working with the customer as well as the development team under the direction of a team lead to ensure the system functions as desired. These responsibilities include testing, requirements gathering, documentation, and customer support.
- Communicates clearly and works with users and client as necessary, including customer issues.
- Attention to detail and strong organization skills.
- Communicates clearly and works with software developers to provide feedback on system testing items and reported customer issues.
- Ability to learn quickly and work in a fast-paced environment.
- Experience with Automated Testing practices and software, such as Selenium.
- Experience creating user stories, tasks, and bugs in Azure DevOps Studio, or similar software.
- Experience writing and executing test cases for both System Testing and Regression Testing phases of a project.
- Experience in working on a Scrum Team or similar Agile Development Team.
- Ability to work within a large team and follow established processes.
- Experience developing mock-ups or wireframes to assist the stakeholders with visualization of the product being built or modified using Microsoft Office tools, primarily Microsoft PowerPoint.
- Experience participating in Facilitated Workshops for requirements analysis and documenting requirements.
- Assist with training, developing user guides or other Business Analyst activities as needed.
Skill Desired/Required Amount of Experience
Experience supporting software in a Production Environment and handling customer reported issues Required 4 years
Experience developing Business Requirements documentation Required 6 years
Experience conducting full system testing with overall functionality Required 4 years
Experience in working on a Scrum Team or Agile environment
Contact the recruiter working on this position:
The recruiter working on this position is Raghu
His/her contact number is +(1) ()
His/her contact email is raghu@msysinc.com
Our recruiters will be more than happy to help you to get this contract.