Job summary:


Title:
BA/Production Support

Location:
Harrisburg, PA, United States

Length and terms:
Long term - W2 or C2C


Position created on 04/09/2021 03:00 pm

Job description:


*** Very long term project; initial PO till 6/30/2021 but expected to go for 3+ years ***Webcam interview; initial remote due to covid then onsite *** 37.5 hours per week

  • The position will function as a Business Analyst and Production Support Specialist on an existing development team and is responsible for working with the customer as well as the development team under the direction of a team lead to ensure the system functions as desired. These responsibilities include testing, requirements gathering, documentation, and customer support.

     

    • Communicates clearly and works with users and client as necessary, including customer issues.
    • Attention to detail and strong organization skills.  
    • Communicates clearly and works with software developers to provide feedback on system testing items and reported customer issues.
    • Ability to learn quickly and work in a fast-paced environment.
    • Experience with Automated Testing practices and software, such as Selenium.
    • Experience creating user stories, tasks, and bugs in Azure DevOps Studio, or similar software.
    • Experience writing and executing test cases for both System Testing and Regression Testing phases of a project.  
    • Experience in working on a Scrum Team or similar Agile Development Team.
    • Ability to work within a large team and follow established processes.
    • Experience developing mock-ups or wireframes to assist the stakeholders with visualization of the product being built or modified using Microsoft Office tools, primarily Microsoft PowerPoint.
    • Experience participating in Facilitated Workshops for requirements analysis and documenting requirements.
    • Assist with training, developing user guides or other Business Analyst activities as needed.

     

    Skill        Desired/Required            Amount of Experience

    Experience supporting software in a Production Environment and handling customer reported issues       Required                4 years

    Experience developing Business Requirements documentation   Required             6 years

    Experience conducting full system testing with overall functionality          Required             4 years

    Experience in working on a Scrum Team or Agile environment     



Contact the recruiter working on this position:



The recruiter working on this position is Raghu
His/her contact number is +(1) ()
His/her contact email is raghu@msysinc.com

Our recruiters will be more than happy to help you to get this contract.