Job summary:

Job description:

Interview Type: Skype *** Very long term project; initial PO for 1 year, expect to go for 4+ years *** Remote during covid then onsite; candidate must pickup laptop in person for remote work.

***This position will be onsite 75% of the time. The candidate can work remotely about 25% of the engagement.

This position will report to the headquarters and work primarily in the AOC Network Operations Center from 8-5 M-F and report to the Network Operations and Administration Manager.  This position will an integral part of the 8 person team currently engaged in network support, and will primarily be tasked with CUCM/CME and UCCX configuration needs based on user requests and incident tickets.  This position will not be subject to travel.  

Skills in: 

• 4 years experience
• Cisco Unified Call Manager (CUCM) user level configuration and maintenance for individual lines up to and including complex hunt groups.  
• Unity Connection CUC (Unity Connection) configuration 
• Cisco Call Manager Express (CME) configuration with CUE integration
• CUE and UCCX voicemail and auto attendant scripting configuration
• Cisco Finesse
• Cisco 8851 and Cisco 7965 phone capabilities configurations
• A basic understanding of enterprise routing protocols, routers, switches, servers, internet protocol and TCP/IP architecture and functionality to troubleshoot internetworking related problems is a plus.  Conceptual familiarity with enterprise SDWAN technology, cloud-driven networks, Cisco DNA Center, and support of performance-based routing for data, voice and video networks.

Contact the recruiter working on this position:

The recruiter working on this position is Mounika Lanka(Ravi Team)
His/her contact number is +(1) (703) 6468773
His/her contact email is mounika@msysinc.com

Our recruiters will be more than happy to help you to get this contract.