Job summary:

Job description:

*** F2F Interview required; Reasonable expenses will be paid ***

Day-to Day Tasks include but not limited to:

• Knowledge with System Center Configuration Manager (SCCM), the team uses this to push out windows security updates, software distribution and troubleshooting desktop issues using remote control and/or remote desktop.
• Ability to Monitor and Troubleshoot complex problems related to the network
• Knowledge of network equipment including hubs, routers, switches and servers (VMWare)
• This role supports both internal and external users.  A strong customer service attitude is highly useful.
• Response to high disk usage notifications on hard drives for DSA servers
• Review daily backup report and verify backups were completed and resolve any related issue.
• Interaction with Symantec Management Center for BlueCoat, DSA’s web filter.
• Assist in the User – Group – Computer provisioning process.
• Will need to interact with our email management tool, acts as the agency contact for our servers at the SOCC.

Technical Requirements:

• Monitor Servers system resource utilization, trending, and capacity planning
• Manage and Monitoring Application issues on Servers
• Web Server and SSL Certs Renewals and working issues
• QRadar and Qualys report monitoring and fixing issues when needed
• Windows update Management
• Provide L1/L2 support in multiple Desktop/Network issue scenarios
• Work with  Teams on Exchange/McAfee/Networking/FIM/RDirectory/VoIP issues alongside Health to manage 2 regionals in Health Network
• Active Directory/Group Policy/DNS and DHCP Management
• McAfee new products testing and Working with OIT on finding resolution
• SCCM related Fixes and updates and finding ways to create new reporting
• Create/Manage scripts on Inventory/Management of Enterprise hardware
• Wasp Inventory software application fixes
• Deploy and Manage Mobile Devices Enterprise wide and also learn AirWatch deployment for Future deployment in the Agency
• Manage Production/Guest Wireless alongside Barracuda web filters and Wireless Controller
• Work with  Teams on Networking hardware related incidents to minimize outage in times of Hardware faults
• Work with  Engineers on designing Backups specific to Agency
• IBM AppScan implementation in the Agency and working on fixing Security issues by working with the Apps Team
• Work with  teams on new software/hardware implementations like SolidCore/ISILON/TDP-SQL and new once yet to be implemented.
• Provide 24/7 support to Enterprise servers/Networking/Security in case of P1 and P2 incidents

Required Skills

• 7 years Windows Administration
• SCCM
• Desktop troubleshooting
• VMWare
• Capacity planning, performance tuning
• SSL, Exchange, Active Directory
• Network security

Desired Skills

• Public Sector Experience.

Contact the recruiter working on this position:

The recruiter working on this position is Prudhvi Santosh
His/her contact number is +(1) (703) 9561815
His/her contact email is prudhvi@msysinc.com

Our recruiters will be more than happy to help you to get this contract.