Job summary:

Job description:

Interview Type: Webcam*** Very long term project expect to go for 4+ years ***w2 or 1099 or c2c *** Hybrid ***

Description:

He WebEOC / EOC Application Administrator is responsible for the administration, configuration, and support of Juvare WebEOC V10, along with preparing for the organization’s future migration to Juvare WebEOC NexUs.

Key Responsibilities:

• WebEOC Administration 
• Administer and maintain Juvare WebEOC V10 for daily operations and system stability. 
• Support planning, testing, and implementation efforts tied to future migration to Juvare WebEOC NexUs. 
• Manage users, positions, roles, permissions, and overall access provisioning. 
• Configure and maintain incidents, system processes, notifications, plug-ins, and general system settings. 
• Develop, update, and troubleshoot boards, including code adjustments and design enhancements. 
• Move boards and system configurations between environments through imports/exports. 
• Maintain clear documentation of configuration changes, system updates, and operating procedures. 

Integration & Technical Support:

• Configure and support GIS integrations for both cloud and on-premises WebEOC environments. 
• Utilize the ArcGIS API to integrate mapping services, geospatial layers, and situational awareness tools. 
• Work with Juvare Professional Services and other vendors to translate operational needs into technical configurations. 
• Provide support for plug-ins, mapping tools, custom workflows, and other system integrations. 

Communication & Notification Tools:

• Assist with communication integrations connected to WebEOC, including Microsoft Teams notifications, alerts, and collaboration channels. 
• Support users with Teams-based communication workflow setups during activations and day-to-day operations. 

EOC Application Support:

• Provide support for additional EOC related systems such as Rave and other alerting tools. 
• Offer real-time user support during emergency activations, including system troubleshooting and workflow guidance. 
• Deliver user training and documentation for WebEOC and related platforms. 

Operational Support:

• Work extended or irregular hours as needed during emergency operations. 
• Assist with other assigned state applications or technical projects beyond core EOC systems. 
• Collaborate with emergency management staff, IT teams, and stakeholders to ensure operational readiness. 

Required Qualifications:

• Software Development. 7 Years
• .NET software development. 5 Years
• JavaScript. 5 Years
• Web Based Application Deployments and Debugging. 5 Years
• ARC GIS/Application Integration. 2 Years
• Hands-on experience administering Juvare WebEOC V10. 
• Experience participating in or supporting migration efforts toward Juvare WebEOC NexUs. 
• Strong understanding of user provisioning, incident configuration, roles, and positions. 
• Experience with board creation, editing, troubleshooting, and code updates (HTML, JavaScript, or similar). 
•  Familiarity with plug-ins, system notifications, mapping tools, and communication integrations such as Microsoft Teams. 
• Ability to work with vendors and technical service providers to implement business requirements. 
• Experience with both cloud and on-premises WebEOC environments. 
• Strong troubleshooting, communication, and customer support abilities. 

Preferred Qualifications:

• Experience with EOC communication platforms such as Rave Alert. 
• Background in emergency management, public safety, or government operations. 
• Familiarity with API integrations, scripting, or basic database concepts. 
• Experience with .NET development or working within Visual Studio Code for board-related scripts or integrations. 

Education/Experience:

• Bachelors degree from an accredited college or university with coursework in computer science or management information systems AND Six years of related experience.

Contact the recruiter working on this position:

The recruiter working on this position is Sowmya Pasarla
His/her contact number is
His/her contact email is sowmya.p@msysinc.com

Our recruiters will be more than happy to help you to get this contract.