Job summary:
Title:
Service Now Architect with HRSD - Hybrid
Location:
Chicago, IL, USA / Houston, TX
Length and terms:
Long term - W2 or C2C
Position created on 10/23/2025 06:32 pm
Job description:
**** Webcam interview; *** Long term project *** Hybrid ****Due to security reasons only USC/GC ****
Job Description:
Key Responsibilities:
- Partner with ServiceNow, Workday, and enterprise architecture teams to design and implement the Employee Experience Portal.
- Evaluate and improve current ServiceNow instance configurations (e.g., EC Pro) to align with enterprise standards and best practices.
- Provide technical direction and architectural recommendations for integrations between ServiceNow, Workday, and other enterprise systems.
- Identify integration pitfalls and performance bottlenecks, and propose effective solutions.
- Participate in design and review sessions, influencing technical decisions and fostering alignment among stakeholders.
- Conduct light hands-on debugging and troubleshooting as needed (not a full coding role).
- Collaborate closely with strong technical and business personalities to drive consensus and decision-making.
Required Skills & Experience
- Strong technical expertise in ServiceNow – particularly in enterprise-level integrations.
- Demonstrated experience designing and delivering ServiceNow-to-Workday integrations or other complex cross-platform connections.
- Solid understanding of cloud architecture principles and integration frameworks.
- Proven ability to communicate effectively across technical and business teams, handling strong personalities and driving outcomes collaboratively.
- Hands-on familiarity with AI and search capabilities within ServiceNow or related platforms (preferred).
- Experience providing strategic architectural input while still capable of debugging or hands-on configuration as required.
Preferred Qualifications
- Experience in Workday integrations or HR systems transformation projects.
- Previous involvement in employee experience or service portal modernization initiatives.
- Familiarity with large enterprise environments and governance processes.
Additional Information:
- Looking for someone who is strong with HR modules within ServiceNow.
- Workday experience is a plus
- Strong integration experience with ServiceNow
Contact the recruiter working on this position:
The recruiter working on this position is Nadeem Ahmed Razvi(Shaji Team)
His/her contact number is +(1) (202) 7381674
His/her contact email is nadeem@msysinc.com
Our recruiters will be more than happy to help you to get this contract.