Job summary:


Title:
Service Now Architect with HRSD - Hybrid

Location:
Chicago, IL, USA / Houston, TX

Length and terms:
Long term - W2 or C2C


Position created on 10/23/2025 06:32 pm

Job description:


**** Webcam interview;  *** Long term project *** Hybrid ****Due to security reasons only USC/GC ****

Job Description:

Key Responsibilities:

  • Partner with ServiceNow, Workday, and enterprise architecture teams to design and implement the Employee Experience Portal.
  • Evaluate and improve current ServiceNow instance configurations (e.g., EC Pro) to align with enterprise standards and best practices.
  • Provide technical direction and architectural recommendations for integrations between ServiceNow, Workday, and other enterprise systems.
  • Identify integration pitfalls and performance bottlenecks, and propose effective solutions.
  • Participate in design and review sessions, influencing technical decisions and fostering alignment among stakeholders.
  • Conduct light hands-on debugging and troubleshooting as needed (not a full coding role).
  • Collaborate closely with strong technical and business personalities to drive consensus and decision-making.

Required Skills & Experience

  • Strong technical expertise in ServiceNow – particularly in enterprise-level integrations.
  • Demonstrated experience designing and delivering ServiceNow-to-Workday integrations or other complex cross-platform connections.
  • Solid understanding of cloud architecture principles and integration frameworks.
  • Proven ability to communicate effectively across technical and business teams, handling strong personalities and driving outcomes collaboratively.
  • Hands-on familiarity with AI and search capabilities within ServiceNow or related platforms (preferred).
  • Experience providing strategic architectural input while still capable of debugging or hands-on configuration as required.

Preferred Qualifications

  • Experience in Workday integrations or HR systems transformation projects.
  • Previous involvement in employee experience or service portal modernization initiatives.
  • Familiarity with large enterprise environments and governance processes.

Additional Information:

  • Looking for someone who is strong with HR modules within ServiceNow.
  • Workday experience is a plus
  • Strong integration experience with ServiceNow

Contact the recruiter working on this position:



The recruiter working on this position is Nadeem Ahmed Razvi(Shaji Team)
His/her contact number is +(1) (202) 7381674
His/her contact email is nadeem@msysinc.com

Our recruiters will be more than happy to help you to get this contract.