Job summary:

Job description:

*** Very long term project initial PO for 1 year and usually the project goes for 3 to 5 years with this customer ***  Hybrid 2 days a week onsite***

Job Description:

This role will serve as a strategic liaison between client and vendor partners. The ideal candidate will have a strong background in business process analysis, requirements gathering, and the software development lifecycle (SDLC), with proven leadership experience in cross functional environments.

Key Responsibilities:

Process Analysis & Improvement:

• Review and document current grant related business processes and workflows.
• Identify opportunities for process optimization and recommend improvements.
• Analyze federal policy changes and advise client on necessary application updates.

Stakeholder Engagement & Communication:

• Facilitate meetings with business stakeholders, technical teams, and external consultants.
• Act as the primary point of contact for field consultants regarding application issues.
• Communicate issue status, resolutions, and updates to relevant stakeholders.

Operational & Technical Liaison:

• Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.
• Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
• Translate business needs into clear, actionable technical requirements.

Leadership & Team Coordination:

• Lead and mentor a team of business analysts.
• Delegate tasks effectively and ensure alignment with project goals.
• Facilitate and lead requirement gathering sessions with both business and technical teams.

Documentation & Knowledge Management:

• Maintain comprehensive documentation on the project SharePoint site.
• Ensure all process changes and decisions are well documented and accessible.

Required Skills & Qualifications:

• Proven experience in business process reengineering or business analysis.
• Strong understanding of the software development lifecycle (SDLC).
• Experience working with grant management systems or government funded programs is a plus.
• Excellent communication, facilitation, and interpersonal skills.
• Demonstrated leadership capabilities in cross functional team environments.
• Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office Suite.
• Self starter with strong critical thinking and problem solving abilities.

Required Skills:

• 10 years experience
• Exposure to Complex IT web Applications, within the past 5 years
• Experience in gathering and documenting business feedback and incorporating changes into current processes. 5 years
• Experience in a role, as a Business Analyst, Project Manager, or Project Coordinator, supporting a software development project, in the past 5 years
• Experience working with multiple teams, internal and external to support a project, it’s business processes and training needs. 5 years
• Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations. 5 years
• Experience working as a liaison between the development team and project manager or business client in a software development project. 3 years
• Experience with Azure DevOps, including creating User Stories and queries. 1 year

Highly Desired Skills:

• Experience with Federal, State or local grant management systems. 1 year
• Experience developing wireframes, mockups, & prototypes in Figma or comparable design software. 1 year
• Project management skills and knowledge in project management and related methodologies. 6 months
• Experience with Microsoft SharePoint. 6 months

Contact the recruiter working on this position:

The recruiter working on this position is Singaram Saikiran(Shaji Team)
His/her contact number is
His/her contact email is saikiran@msysinc.com

Our recruiters will be more than happy to help you to get this contract.