Job summary:

Job description:

Interview Type: Either Webcam or In Person*** Very long term project initial PO for 1 year, expect to go for 4+ years ***Onsite***

Complete Description:

The E911 NMAC Network Operations Center (NOC) technician will monitor the AT&T Esinet (Emergency Services Internet Network). Troubleshooting issues with networks and find resolutions to the issues from a central location. Will provide incident response on the system, communicate with site technicians, and customers alike, and track problems through to resolution. Will operate in a 24/7 operation and maintain current SLA’s.

Skills Required:

• Bachelor’s degree or 3 to 5 years in Information Technology or Computer Science
• Self motivated, enthusiastic, and able to handle multiple support cases
• Customer oriented, and capable of providing high levels of client satisfaction
• Collaborate and work well with others
• Strong skills in working with clients and communication
• Excellent understanding of technologies, operating systems, networking, anti virus, back ups, systems firewalls, and switches. 3 years
• Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco. 3 years
• Strong writing skills to maintain organized documentation. 3 years
• Knowledge of network cabling, network classification and network topology. 3 years

Highly Desired Skills:

• Experience with VOIP technologies is a plus. 3 years
• Experience in a NOC environment is preferred. 3 years

Contact the recruiter working on this position:

The recruiter working on this position is Singaram Saikiran(Shaji Team)
His/her contact number is
His/her contact email is saikiran@msysinc.com

Our recruiters will be more than happy to help you to get this contract.