Job summary:
Title:
Senior Business Analyst - Hybrid
Location:
Baltimore, MD, USA
Length and terms:
Long term - W2 or C2C
Position created on 08/14/2025 02:31 pm
Job description:
*** Webcam interview; long term project; initial PO for 1 year with multiyear extensions ***Hybrid*** need 2 references
seeking a qualified Senior Business Analyst to assess, develop, enhance, andimplement technology solutions in County agencies. This person’s primary focus will be analysis andimplementation of the County’s Land Management Systems and processes.This requires a hybrid of working in the office and remote.
Responsibilities:
- Develops functional/non functional system requirements using documented businessrequirements.
- Works with development staff and/or vendors to create prototype designs for medium to largerisk projects.
- Creates detailed unit/system testing scripts based on functional requirements.
- Facilitate user acceptance testing processes as required.
- Assesses and develops recommendations for process improvements and technology solutionsfor County agencies.
- Captures, consolidates, and communicates information from the Subject Matter Experts(SMEs).
- Responsible for the high level design and integration of software development by effectively
- partnering with business users, project managers and application developers.
- Analyzes existing business processes and data flows to develop system designs, deliveryroadmaps and integrations to other systems.
- Conducts indepth analysis of County systems, operations, and procedures. Works with County
- users to define system requirements and resolve problems. Translates client requirements into
- highly specified system design documents. Works with staff to coordinate system design andimplementation requirements.
- Performs full life cycle development of systems. Assesses business opportunities, defines
- problems and identifies business solutions. Develops the needs assessment and requirementsanalysis.
- Works with County agencies and provides advice, consultation, and technical assistancethroughout project implementation.
- Provides quality customer service.
- Actively pursue innovative initiatives and improvements in current processes.
- Gather/document business requirements for change requests (break/fix).
- Support internal/external integrations, including design, testing and troubleshooting.
- Confers with County agencies and provides advice, consultation, and technical assistance throughout project implementation.
- Provides metrics around reporting, system performance, and process control.
- Participates in user training or often conducts the training when needed
Minimum Qualifications/Skill:
- Graduation from an accredited college or university with a bachelor’s degree in Business, ComputerScience or a related field and five years’ experience in systems analysis, change managementanalysis, project management, program analysis, or a closely related field.
- Demonstrated experience in land use management implementations and post-production environment as a primary technical resource.
- Minimum of 5 years’ experience with Accela.
- Knowledge of the principles and practices of planning, developing, implementing, and maintaining computer information systems.
- Knowledge of processes, methods and techniques utilized to analyze and evaluate businesso perations.
- Skilled in analyzing and evaluating administrative processes for automation.
- Ability to assist in the analysis and evaluation of the feasibility and suitability of information technology projects. Ability to establish and maintain effective working relationships. Ability to create precise and effective technical documentation.
- Excellent oral and written communication skills with internal and external clients and vendors.
- Ability to produce documentation that will be used by various audiences, including but not limited to design documents for each application being reviewed that will include business requirements, functional specifications, test plans and scripts.
- Strong analytical and problem solving skills.
- Outstanding business process fluency, with a strong ability to discuss processes at a level of detail sufficient to gain insight into the underlying business problem or opportunity.
- Ability to work in a team environment; establishing and maintaining strong professionalrelationships.
- Maintain the security and confidentiality of any proprietary or sensitive data in any medium.
- Experience working for a government entity.
- 7+ years’ experience with Cityworks AMS (Asset Management System) and PLL (Permit, Licensing, and Land). preferred
- Proficient in extracting data from Cityworks via SQL and building custom reports. preferred
- Strong understanding of GIS principles and spatial data concepts.
Contact the recruiter working on this position:
The recruiter working on this position is Mahesh Kodur(Raghu team)
His/her contact number is
His/her contact email is kmahesh@msysinc.com
Our recruiters will be more than happy to help you to get this contract.