Job summary:


Title:
Application/Help Desk Support - Onsite

Location:
Jackson, MS, USA

Length and terms:
Long term - W2 or C2C


Position created on 06/20/2025 03:49 pm

Job description:


****  Very long term project; initial PO for 1 year but expected to go for multiple years *** Webcam interview*****Onsite*** 

Description

Position Description and Job Skill Set

 

  • Acquire knowledge of the new vital records database management system.
  • Answer incoming calls, online and email requests for assistance with the vital records database management system.
  • Provide additional training support to hospitals, funeral homes, Coroners offices, hospitals, hospices and nursing homes on how to use the vital records database management system.
  •  Provide technical support to the Vital Records staff related to the vital records system, data modernization and interoperability projects.
  • Support development and maintenance of enhanced Vital Records business processes and data transfer to state andfederal partners.

Required Skills/Experience

  • Capacity to assist external and internal stakeholders to learn and use the new vital records data management system.
  • Ability to effectively communicate with coworkers involved in the collection, management and development of agency data resources in order to advance the agencys data modernization goals.

Preferred

  • Provide any skills/experience that would be helpful for the candidate to possess but not required. Examples: Previous supervisory
  • experience, WebLogic experience helpful, etc.
  • Experience working with or for government entities on data and/or IT related projects.
  • Experience working with Vital Records.

Contact the recruiter working on this position:



The recruiter working on this position is Raghu
His/her contact number is +(1) ()
His/her contact email is raghu@msysinc.com

Our recruiters will be more than happy to help you to get this contract.