Job summary:

Job description:

*** Very long term project Initial PO till for 1 year -   expect to go for 3+ years  *** ***Onsite***

Description:

Develops and oversees all aspects of a complex system or set of systems. Works across domain areas of support within the City of Cedar Rapids and across multiple application areas and projects. 

Experience with Oracle-based applications, specifically Customer Care & Billing (CC&B) and Oracle Analytics Publisher.is REQUIRED for this position.  Preference for contractors to work onsite, and those willing will get first consideration; however, client may consider hybrid.  Please limit submittals to local/regional resources. 

Essential Duties and Responsibilities:

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Designs, documents, and implements new Enterprise application solutions within the IT environment for the Utilities department.
• Provides ongoing support, maintenance, and enhancements to existing and new software applications.
• Performs troubleshooting of infrastructure systems affecting application performance.
• Creates and maintains detailed application/program documentation.
• Contributes to reviewing and implementing IT application-based policies, procedures, and standards.
• Collaborates with cross divisional team members to perform root cause analysis of complex problems.
• Consults with internal team/management/vendors to discuss security issues for both short term projects and long-term department security initiatives.
• Works with vendors and business users to develop and implement software integrations.
• Analyzes users’ business requirements in the development and modification of computer systems.
• Coordinates and assists in planning and feasibility/requirements analysis to determine the viability for proposed systems.
• Troubleshoots and implements for non-enterprise applications and solutions.
• Assists in writing technical specifications ensuring that information dissemination meets the standards of quality for systems development.
• Performs related work as required.

Required Education and Experience:

• Bachelors Degree in Information Technology, Computer Science, or related field and
• Seven (7) to ten (10) years’ experience working with and maintaining enterprise level computer applications OR
• An equivalent combination of education and/or experience (i.e., one year of relevant full-time experience may substitute for one year of education).
• Excellent written, verbal, and interpersonal communication skills.
• Experience with Oracle-based applications, in particular Customer Care & Billing and Oracle Analytics Publisher.
• Proficiency with Microsoft Office and Visio.
• Ability to work collaboratively with diverse populations.

Desired qualifications

• Experience with process design, logical workflow analysis and design.
• Experience with in-depth configuration, code, analysis, and output.
• Extensive experience with Oracle and Oracle-based technologies.
• Experience with Utilities in both support and processes.
• Extensive experience troubleshooting problems and root cause analysis.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Computer systems and analysis of computer programs.
• Systems analytical practices and procedures.
• Server and network operating systems
• Project management principles

Skills in:

• Managing multiple projects and deadlines; communicating delays.
• Peer review and mentoring.
• Assigning, prioritizing, monitoring, and reviewing work assignments.
• Communicating effectively with internal and external stakeholders using both technical and non-technical language.
• Attention to detail.

Ability to:

• Maintain a high degree of confidentiality with sensitive information; maintain the confidentiality of information and professional boundaries.
• Train and instruct others, including systems and user-support personnel.
• Evaluate vendor software for compatibility withcity-wide computer systems.
• Respond to IT on-call emergencies.
• Assess problematic issues and make appropriate judgment to correct issue.
• Work cooperatively and maintain effective working relationships.

Required Skills

• Experience with Oracle-based applications, specifically Customer Care & Billing (CC&B) and Oracle Analytics Publisher.  10    years
• Experience working with and maintaining enterprise level computer applications  7   years
• Extensive experience with Oracle and Oracle-based technologies.   5   years
• Proficiency with Microsoft Office and Visio.   5  years
• Experience with process design, logical workflow analysis and design.    5  years
• Experience with in-depth configuration, code, analysis, and output.   5  years
• Experience with Utilities in both support and processes   5  years
• Extensive experience troubleshooting problems and root cause analysis.   5   years

Contact the recruiter working on this position:

The recruiter working on this position is Nadeem Ahmed Razvi(Shaji Team)
His/her contact number is +(1) (202) 7381674
His/her contact email is nadeem@msysinc.com

Our recruiters will be more than happy to help you to get this contract.