Job summary:


Title:
Help Desk Analyst - Onsite

Location:
Annapolis, MD, USA

Length and terms:
Long term - W2 or C2C


Position created on 09/28/2022 03:30 pm

Job description:


Interview Type: Skype

JOB DESCRIPTION: 

***Important Note*** This is an ONSITE POSITION. Candidates must be willing and able to work onsite full time for the duration of the contract. Remote work WILL NOT be considered. 

 11 other sites across the County that may need to be visited. The County has a vehicle to be used for travel to these sites, but the contractor must have a valid drivers license to be able to operate the Countys vehicle. 

 

This position performs help desk support while planning, integrating, and maintaining software and hardware for the Departments local and wide area network. The primary responsibilities include providing on site technical services to users and assisting with special projects, including the installation, configuration and upgrade of hardware and software, diagnostics of software and hardware problems and make repairs and adjustments or obtains service from software, hardware vendors or maintenance vendors.

Required skills:

  • Professional experience working in a help desk technical support role researching & answering user questions & troubleshooting user problems 2 Years
  • Experience maintaining, monitoring, patching, and reimaging workstations 2 Years
  • Experience assisting both onsite users as well as remote users 2 Years
  • Experience planning, integrating and maintaining software and hardware for local or wide area computer networks 2 Years
  • Experience troubleshooting hardware / software, network computers and printers, and a variety of supported applications 2 Years
  • Experience and understanding of TCP/IP, DNS, DHCP, Active Directory, Group Policies, and File Permissions  
  • Experience with maintaining inventory for computer hardware  
  • Physical ability to lift 50 pounds  
  • Valid drivers license  

 

Contact the recruiter working on this position:



The recruiter working on this position is Fazal(Shaji Team) Uddin
His/her contact number is +(1) (703) 4684697
His/her contact email is fazal@msysinc.com

Our recruiters will be more than happy to help you to get this contract.