Job summary:

Production/Application Support Analyst

Lansing, MI, United States

Length and terms:
Long term - W2 or C2C

Position created on 01/12/2022 04:09 pm

Job description:

*** Very long term project; initial PO for 1 year and usually the project goes for 3-5 years with this customer ***  Customer works on hybrid model due to covid; it will be 2 days per week onsite ***

Job Description: 

This position is responsible for providing technical support for COTS (Custom Off the Shelf) packages implemented for the Management Agency of the department. This employee may also troubleshoot and manage applications 

This position will be maintaining customer COTS/SAAS applications and should have extensive experience with Network and Application Support. Prior experience with advanced Technical Customer Service is a MUST. Knowledge of computer languages a plus. 


  • 3 years experience
  • customer service
  • troubleshooting
  • application support
  • production support
  • network support


Contact the recruiter working on this position:

The recruiter working on this position is Raghu
His/her contact number is +(1) ()
His/her contact email is

Our recruiters will be more than happy to help you to get this contract.