Job summary:

Job description:

Interview Type: Skype *** Very long term project; initial PO for 1 year, expect to go for 4+ years *** 

This role is based in Buncombe County, NC. Candidates are expected to work onsite in Buncombe County, NC with regular travel to the surrounding counties in support of NCAOC Courthouses and offices. Overnight travel may be required.  (Travel expenses will be paid)

• Participate in end-of-life refresh of PC/laptops.  
• Support personal computer systems by installing, configuring, and maintaining hardware and software for judicial staff. This includes peripherals such as printers, scanners, copiers, etc.  
• Provide customer support to Judicial Staff in accordance with Service Level Agreements set forth by the NCAOC's IT department.
• Provide support to local area networks by installing, maintaining, and troubleshooting LAN hardware and software that includes file servers, routers, switches, wireless and other telecommunications equipment. 
• Interface with Judicial Branch staff and local government officials.
• Listen to customers to identify problems, then make necessary corrections or assist vendors in corrective actions. 
• Assist in moves and relocations of judicial facilities, including courthouses and other office locations. 
• Participate in large technology deployment projects that may include statewide software updates, wireless installs, and eCourts initiatives.
• Work is generally performed in an office environment. Occasional lifting of heavy objects is required. Applicant should be able to lift 75 pounds. As part of the process of configuring personal computers, exposure to hazardous electrical computer components may occur requiring extreme caution to be taken. Overnight travel to locations across the state as required.

Required Skills

Required skills:

• 3 years of Office 2013/2016/O365
• 3 years of Imaging and installing PC/laptops
• 3 years of Printer troubleshooting

• 3 years of Active Directory

Highly desired skills:

• 3 years of TN3270
• 3 years of Wireless Access Points

Contact the recruiter working on this position:

The recruiter working on this position is Ravi Kiran
His/her contact number is +(1) (252) 3709451
His/her contact email is ravikiran@msysinc.com

Our recruiters will be more than happy to help you to get this contract.