Job summary:

Job description:

** Webcam interview.** Initial PO for 6 months; usually projects with this customer goes for 3+ years *** 

W2 or 1099 only - no c2c ;  hourly contract.

•  4 years experience
• Develop help desk scripts and processes
•  Train help desk staff
•  Work with a wide variety of personalities and technical backgrounds 
•  Demonstrate exceptional interpersonal skills, with a focus on listening and questioning skills 
•  Assist help desk staff with responding to calls and tickets during high volume periods
•  Be flexible in responding to changes in schedules and job priorities
•  Complete work activities with minimal supervision
•  Make sound, timely decisions based upon the best information available
•  Handle multiple priorities

Contact the recruiter working on this position:

The recruiter working on this position is SriRam Chimata(Shaji Team)
His/her contact number is +(1) (202) 7384242
His/her contact email is sriram.chimata@msysinc.com

Our recruiters will be more than happy to help you to get this contract.