Job summary:

JIRA Developer/ Administrator - Remote


Length and terms:
Long term - Fulltime

Position created on 07/23/2020 10:35 pm

Job description:

The JIRA Developer/ Administrator will be responsible for understanding the current process, identifying gaps, gathering requirements to develop and deliver customized applications/projects to meet the organizational demands.


Key Responsibilities:

·         Collaborate with cross-functional teams across organization, gather requirements to develop, and deliver custom templates, workflows (automation) using Atlassian products (JIRA, Service Desk, Confluence etc.)

·         Develop custom templates in JIRA to manage projects, Epic’s, Issues/Tasks for entire organization

·         Design, Develop, Administer Atlassian products (JIRA, Service Desk, Confluence) not limiting to deploying custom plugins for JIRA as well as evaluating plugins from marketplace

·         Install and maintain Atlassian infrastructure for High Availability via Data Centre, version and setup load balancers for Scaling the application on-Demand along with configuring the Firewall and Network Security features for the Servers

·         Create, customize and Maintain small / large Projects with users ranging from 100-2000 with up to 300 projects, spaces, build plans, workflows, repositories in the Atlassian tool stack

·         Create, maintain and support dashboards and advanced filters for end users reporting capabilities

·         Provide User Management and grant user permissions using LDAP/SSO integration

·         Create and maintain detailed technical and user facing documentation.

·         Perform Migrations of Projects in JIRA and Migrations of spaces in Confluence

·         Providing Consultation, Support and Implementation on migration to Atlassian tools

·         Conduct training for employees and new hires on JIRA and Confluence regarding how to use the tools, new functionality, etc.

·         Troubleshoot and Resolve issues as they arise with JIRA Projects and Confluence in coordination with other admins, partner teams, Atlassian premier support and TAMs.

·         Ensure that necessary system backups are performed, and storage rotation of backups is accomplished What We Are Looking For

·         Continuous optimization for a very good customer experience

·         Proactive identification of areas of improvement and innovative solutions to complex problems

·         Creation of Custom Post functions and triggers using Groovy Script in Atlassian –

·         Perform application upgrades with scheduled downtime and preemptive communication to customers


Required Skills/Experiences:

·         Hands-on experience and subject matter expert managing Atlassian products in complex environments

·         Integrating JIRA with various COTS products

·         Deep knowledge of ScriptRunner

·         Strong ability to communicate with both and technical and non-technical team members

·         Experience working with Agile development process (SCRUM)


Desired Skills/Experiences:

·         5+ years of full-time dedicated experience in development and administration of Atlassian products (JIRA, Confluence) and environments.

·         A Bachelor’s Degree in Computer Science, Engineering, Mathematics, related field or equivalent experience

·         Experience on Scripting (Python/Groovy)

·         One or More Atlassian certifications is a Plus.

o   ACP-600 Project Administration in Jira Server

o   ACP-100 Jira Administrator

o   ACP-300 Agile Development with Jira Software

o   ACP-400 Jira Service Desk Administration

o   ACP-200 Confluence Administrator

o   ACP-500 Atlassian System Administrator

Contact the recruiter working on this position:

The recruiter working on this position is Satyanarayan Maharana(Ravi Team)
His/her contact number is +(1) (202) 5808315
His/her contact email is

Our recruiters will be more than happy to help you to get this contract.