Job summary:


Title:
Junior Network/NOC Technician

Location:
Raleigh, NC, United States

Length and terms:
Long term - W2 or C2C


Position created on 05/29/2020 03:46 pm

Job description:


Interview Type: Skype *** Very long term project; initial PO for 6 months with extensions ***

(NOC) Engineers will monitor the AT&T Esinet (Emergency Services Internet Network). Troubleshooting issues with networks and find resolutions to the issues from a central location. Will provide incident response on the system, communicate with site technicians, and customers alike, and track problems through to resolution.  Will operate in a 24/7 operation and maintain current SLAs. 

 

Skills Required:

1. Bachelor degree or 3 to 5 years in Information Technology or Computer Science

2. Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches.

3. Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco

4. Self-motivated, enthusiastic, and able to handle multiple support cases

5. Strong writing skills to maintain organized documentation

6. Customer-oriented, and capable of providing high levels of client satisfaction

7. Collaborate and work well with others

8. Experience with VOIP technologies is a plus 

9. Experience in a NOC environment is preferred.

10. Strong skills in working with clients and communication

11. Knowledge of network cabling, network classification and network topology

 


Contact the recruiter working on this position:



The recruiter working on this position is Ajay Chappidi(Shaji Team)
His/her contact number is +(1) (202) 6290353
His/her contact email is ajayc@msysinc.com

Our recruiters will be more than happy to help you to get this contract.