Job summary:


Title:
Application/Production Support

Location:
Durham, NC, USA

Length and terms:
Long term - W2 or C2C


Position created on 04/24/2020 04:09 pm

Job description:


Interview Type: Skype *** Very long term project; initial PO for 1 year, expect to go for 4+ years *** Initial remote due to covid then onsite

Required skills:

  • 7 years of 
    • Experience leading and/or participating in requirement gathering sessions
    • Experience researching, analyzing and interpreting automated system problems.
    • Experience working in a large scale Application/Production Support evnironment.
    • Experience in Customer Service focused activities, with demonstrated ability to think and respond quickly to customer questions.
    • Experience with process engineering for phases of the software development lifecycle including recommending policy and/or procedural changes.
    • Experience developing and maintaining relationships in a matrix environment.
    • Excellent communications skills to clarify statutory, policy, procedures, and requirements related to the program area(s) with staff at all levels.
    • Experience troubleshooting business problems and recommending solutions, or assessing impact on business processes with clients.
    • 5 years of Experience writing and running SQL queries.

Contact the recruiter working on this position:



The recruiter working on this position is Hima Teja(Shaji Team)
His/her contact number is +(1) (202) 6290353
His/her contact email is teja@msysinc.com

Our recruiters will be more than happy to help you to get this contract.