Job summary:
Title:
Application/Production Support
Location:
Durham, NC, USA
Length and terms:
Long term - W2 or C2C
Position created on 04/24/2020 04:09 pm
Job description:
Interview Type: Skype *** Very long term project; initial PO for 1 year, expect to go for 4+ years *** Initial remote due to covid then onsite
Required skills:
- 7 years of
- Experience leading and/or participating in requirement gathering sessions
- Experience researching, analyzing and interpreting automated system problems.
- Experience working in a large scale Application/Production Support evnironment.
- Experience in Customer Service focused activities, with demonstrated ability to think and respond quickly to customer questions.
- Experience with process engineering for phases of the software development lifecycle including recommending policy and/or procedural changes.
- Experience developing and maintaining relationships in a matrix environment.
- Excellent communications skills to clarify statutory, policy, procedures, and requirements related to the program area(s) with staff at all levels.
- Experience troubleshooting business problems and recommending solutions, or assessing impact on business processes with clients.
- 5 years of Experience writing and running SQL queries.
Contact the recruiter working on this position:
The recruiter working on this position is Hima Teja(Shaji Team)
His/her contact number is +(1) (202) 6290353
His/her contact email is teja@msysinc.com
Our recruiters will be more than happy to help you to get this contract.