Job summary:
Title:
Desktop Support/Administrator
Location:
Raleigh, NC, United States
Length and terms:
Long term - W2 or C2C
Position created on 01/22/2020 03:11 am
Job description:
Interview Type: In person; initial PO for 6 months with extensions*** Onsite - No Remote ***
Responsibilities:
- Actively participate in planning, coordinating, and implementing Windows operating systems and applications for end users.
- Set up, configure and add all required hardware during upgrade.
- Provide technical support to end users after migration as needed.
- Ability to troubleshoot and communicate escalations to senior resources
- Assist with asset management - tagging and tracking of inventory (5%)
Qualifications Required:
- Ability to relay technical information to both technical and nontechnical personnel
- Strong written/verbal communication skills, critical thinking, problem solving and troubleshooting skills
- Must possess excellent time management skills
- Must possess strong customer relations skills.
- Lift / move 30 lbs.
- Ability to work in flexible environment based on customer scheduling requirements
Experience and Technical Skills:
- Microsoft - Windows Desktop Operating Systems version 7 and 10
- Microsoft - Windows Server Systems and their component roles (AD, DNS, File/Print Services)
- Microsoft - Active Directory (AD)
- Microsoft – Office 365 Account Management
- McAfee Encryption and Antivirus Software
- Troubleshooting basic application issues such as Office and other third-party software
- Experience with Microsoft Deployment Toolkit (MDT), LANDesk a plus
Required Skills:
- Ability to lift/ move minimum of 30 lbs.
- Ability to work in flexible environment based on customer scheduling requirements
- 2 Years of Experience
- Ability to relay technical information to both technical and nontechnical personnel
- Microsoft - Windows Desktop Operating Systems versions 7 and 10
- Microsoft - Windows Server Systems and their component roles (AD, DNS, File/ Print Services)
- Microsoft - Active Directory (AD)
- Microsoft - Office 365 Account Management
- McAfee Encryption and Antivirus Software
- Troubleshooting basic application issues such as Office and other third-party software
Nice to have Skills:
- 2 years of Experience with Microsoft Deployment Toolkit (MDT) and LAN Desk
Contact the recruiter working on this position:
The recruiter working on this position is Abaka Kartik(Shaji Team)
His/her contact number is +(1) (571) 2812089
His/her contact email is karthik.abaka@msysinc.com
Our recruiters will be more than happy to help you to get this contract.