Job summary:


Title:
ITIL Asset Analyst

Location:
Raleigh, NC, United States

Length and terms:
Long term - W2 or C2C


Position created on 06/18/2019 07:39 pm

Job description:


Interview Type: Skype *** Very long term project; initial PO for 6  months, expect to go for 4+ years *** Onsite - No Remote ***


Core Job Functions 

  • Oversee, coordinate and lead the planning, design and implementation of a central CMDB for DIT Services
  • Develop the logical and physical data models for the CMDB
  • Identify, verify, and architect the federation of data that will comprise the CMDB including external sources
  • Contribute, coach, and support the ITSE and IT Service Management teams on CMDB configuration, maintenance, and operation
  • Develop a range of documentation that describes the data model, the federation of data from external sources, the management and maintenance of the CMDB and the relevant roles and responsibilities of program personnel
  • Prepare and deliver project status briefings, employee awareness presentations and training materials for personnel with direct CMDB responsibilities as well as DIT stakeholders
  • Execute, integrate, and maintain the Configuration Management plans and processes for conducting program-specific Configuration Management training activities and initial physical configuration audits.
  • Strong communication and collaboration skills
  • Perform other related duties as assigned

CMDB Manager Requirements and Qualifications

  • Understanding of the IT Infrastructure Library (ITIL) IT Service Management lifecycle
  • Able to work both independently as well as collaboratively with minimal supervision
  • Ability to manage and prioritize multiple assignments
  • Position requires interpersonal skills project management, business and systems analysis, process management and re-engineering
  • Ability to script in Java and Python
  • Excellent written and verbal communication skills
  • Strong Understanding of ServiceNow ITSM platform and Discovery
  • Strong knowledge of IT Asset and CMDB processes and procedures
  • Experience with Service and Application Modeling
  • Experienced with Visio and process mapping methodologies
  • Experienced with the Agile software development lifecycle



Contact the recruiter working on this position:



The recruiter working on this position is Krishna Simha
His/her contact number is +(1) (202) 7381481
His/her contact email is krishna.simha@msysinc.com

Our recruiters will be more than happy to help you to get this contract.