Job summary:


Title:
IT Operations Manager/Supervisor

Location:
Silver Spring, MD, USA

Length and terms:
Long term - W2 or C2C


Position created on 05/24/2019 08:11 pm

Job description:


*** Background check required; long term contract; initial PO for 1 year with multi-year extensions

 Oversees and directs the day-to-day activities of technical Contract staff, ensuring that systems, services, and infrastructure work reliably and securely at all times. Maintains a professional IT infrastructure (aka data center) operation. Establishes an operations schedule that ensures the full efficient and consistent operation of IT services. Ensures operations are adequately staffed with skilled personnel. Ensures all required processes, procedures, and documentation are in place and enforced. Provides guidance and leadership to staff, directly supports end users by handling escalations, resolving user issues, and monitoring the performance of business-critical systems to prevent delays and outages and quickly resolve ongoing issues. 

Required Skills

  • 10 years experience
  • BS degree or additional 4 years experience
  • One of the following certifications: Cisco or MCSE
  • 4 years operations management

Contact the recruiter working on this position:



The recruiter working on this position is Avinash Ravuri
His/her contact number is +(1) (202) 7384374
His/her contact email is avinash@msysinc.com

Our recruiters will be more than happy to help you to get this contract.