Job summary:
Title:
Help Desk - Third Shift
Location:
Lansing, MI, United States
Length and terms:
Long term - W2 or C2C
Position created on 02/15/2019 10:08 pm
Job description:
** Very long term project; initial PO for 8 months and usually the project goes for 3-5 years with this customer ***
Required Skills:
- 2 years of Work cooperatively with others in a team environment to meet the expected levels of customer service.
- 2 years of Ability to understand and follow detailed written and oral instructions.
- 2 years of Ability to explain instructions and guidelines to others effectively.
- 2 years of Ability to communicate effectively.
- 2 years of Knowledge of data communications networks.
- 2 years of Knowledge of the methods and techniques used to operate mainframe computer systems and peripheral equipment
- 2 years of Ability to identify and resolve problems associated with operating system malfunctions.
- 2 years of Ability to determine work priorities.
- 2 years of Ability to perform the most complex information technology technician assignments.
- 2 years of Ability to work under stressful conditions.
- 2 years of Ability to use Microsoft Office products
- 2 years of Experience with computer room environmental and/or Help Desk
Desired Skills:
- 2 years of Experience working in an Enterprise Monitoring Environment
- 1 years of Ability to operate information systems input devices.
- 1 years of Ability to conduct training and informational sessions.
- 1 years of Ability to key in coded information and instructions.
Contact the recruiter working on this position:
The recruiter working on this position is Jagadishwar Rao (Team Ravi )
His/her contact number is +(1) (919) 3353915
His/her contact email is j.rao@msysinc.com
Our recruiters will be more than happy to help you to get this contract.