Job summary:
Title:
Desktop Support
Location:
Raleigh, NC, United States
Length and terms:
Long term - W2 or C2C
Position created on 08/13/2018 05:20 pm
Job description:
Required Skills
- 7 years of experience - Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications
- 7 years of experience with installing and imaging new computers and loading appropriate software for customers
- 7 years of experience with installing local and network printers and other peripherals and configuration of same
- 7 years of experience in Migrating data and user profiles
- 7 years of experience in documenting process and procedures related to technical field support activities
- Experience with HEAT Call Tracking or similar tool, Avaya or similar call distribution tool, Microsoft Windowns, Office 2010/2013/2016, O365.
- Experience and thorough knowledge in Active Directory administration, such as, creation/modification of accounts
- Ability to manage tasks and meet schedules; ability to write technical documentation that is easily understood by staff and customers.
- Excellent Customer service and teamwork.
Desired Skills
- Public sector experience, local
Contact the recruiter working on this position:
The recruiter working on this position is Sadhakar Vallapu
His/her contact number is +(1) (919) 96479382
His/her contact email is sadhakar@msysinc.com
Our recruiters will be more than happy to help you to get this contract.