Job summary:


Title:
Desktop Support with McAfee

Location:
Columbia, SC, United States

Length and terms:
Long term - W2 Only


Position created on 01/12/2018 08:41 pm

Job description:


*** W2 only - no c2c ***

Interview : Skype/Phone.

Configures and installs software for IT users' desktops and laptops. Involved in the installation and rollout of new software packages, upgrades and new desktop hardware. Maintains desktop software and hardware; supports mobile workforce. Provides Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based LAN systems. Troubleshoots problems using scripts and checklists as guides. Escalates to Tier 3 support when necessary. Documents problems and resolutions. May perform end-user training. Strong customer service skills are important in this position. Participates in the testing and evaluation of new desktop packages and implements prototypes. 


Required Skills

  • 6 years Desktop support
  • McAfee experience
  • Imaging
  • Tier 2 support
  • Active Directory

Desired Skills

  • Public sector experience, certified.



Contact the recruiter working on this position:



The recruiter working on this position is Rajendra Reddy
His/her contact number is +(1) (202) 4706751
His/her contact email is rajr@msysinc.com

Our recruiters will be more than happy to help you to get this contract.