Job summary:

Job description:

Position: Salesforce Consultants

Location: cranberry or Phoenix

Duration: 6 Months

Certifications

Salesforce Certified Community Cloud Consultant

Salesforce Certified Field Service Lightning Consultant

Salesforce Certified Marketing Cloud Consultant

Salesforce Certified Pardot Consultant

Salesforce Certified Pardot Specialist

Salesforce Certified Sales Cloud Consultant

Salesforce Certified Service Cloud Consultant

Credential Overview

Designed for those who have experience implementing and consulting on the Salesforce Communities applications in a customer-facing role. Candidates should also be able to troubleshoot and solve platform issues.

Designed for individuals who have proven experience with the administration and configuration of a Salesforce application and is capable of consulting with customers on Field Service operations. This credential is targeted toward the Salesforce Customers, Partners, and Salesforce employees who want to demonstrate their skills, knowledge, and ability to implement Salesforce Service Cloud and Field Service Lightning solutions in a customer- facing role. The consultant is able to design and deploy solutions that support Field Service business processes and requirements using Salesforce applications, as well as designing solutions using the Field Service Lightning functionality within a customer organization.

Designed for those who can set up and implement the Salesforce Marketing Cloud Email application tools, providing solutions to execute both tactical and strategic email campaigns.

Designed for those who have experience implementing Pardot solutions in a customer-facing role. Candidates should be able to design and implement Pardot solutions that meet customers’ business requirements and contribute to their long-term success.

Designed for those who can demonstrate skills and knowledge in designing, building, and implementing marketing workflows through the Pardot platform. Candidates should know how to build strategic marketing processes while incorporating tools like lead scoring, email marketing, lead generation, and be able to use reports to make data-driven decisions.

Designed for those who have experience implementing Sales Cloud solutions in a customer-facing role. Candidates should be able to successfully design and implement Sales Cloud solutions that are maintainable and scalable, and contribute to long-term customer success.

designed for those who have experience implementing Service Cloud solutions in a customer-facing role. Candidates should be able to successfully design and implement Service Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success.

Skills

1. Enable, create, configure, manage membership, and deploy communities
2. Differentiate between the capabilities of different license types
3. Configure the community management console
4. Describe the infrastructure of communities
5. Employ build options

1. Determine how to build work order processes, parameters and templates
2. Troubleshoot, escalate, and resolve cases based on field service scenarios
3. Apply procedural concepts to setup entitlement process for work order objects
4. Determine how to manage and track asset installation, movement, and/or decommission
5. Distinguish between Field Service Mobile and SalesForce1 capabilities
6. Determine how to configure Field Service app to support key business processes

1. Incorporate different tools such as content areas, portfolio, segmentation, automation, tracking and analytics
2. Configure account setup and administration
3. Define and execute email data interactions
4. Make data-driven decisions to optimize customer solutions
5. Troubleshoot and solve platform issues

1. Manage users, prospects, and data
2. Maintain and customize the Salesforce Integration
3. Build emails, forms, and automation tools

1. Design workflows to support business process and reporting requirements
2. Be familiar with native integrations and the options available to deploy connectors and manage those processes
3. Build marketing assets like email templates and forms
4. Troubleshoot and solve basic platform issues

1. Design Sales and Marketing solutions to meet business requirements
2. Design applications and interfaces that maximize user productivity
3. Manage data and design analytics to track key Sales Cloud metrics

1. Design contact center solutions that make use of cases, knowledge base, and portals
2. Design interaction channels and build interfaces to maximize agent productivity
3. Manage data and design analytics that track key industry metrics

Contact the recruiter working on this position:

The recruiter working on this position is Mohini Kushwaha
His/her contact number is
His/her contact email is mohini.kushwaha@msysinc.com

Our recruiters will be more than happy to help you to get this contract.